At KBASESORIAS, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and protect your information.
1. Data Controller
- Controller: KBASESORIAS
- Address: Quito, Ecuador
- Email: info@kbasesorias.com
- Telephone: +593 99 046 4578
2. Data We Collect
2.1 Data You Provide
- First and last name
- Telephone
- Company name
- Message or enquiry
2.2 Data Collected Automatically
- IP address
- Browser type
- Pages visited
- Browsing time
- Cookie data (see Cookie Policy)
3. Purposes of Processing
Your data will be used to:
| Purpose | Legal basis |
|---|---|
| Respond to your enquiries | Consent |
| Send information about services | Consent |
| Manage the commercial relationship | Performance of a contract |
| Comply with legal obligations | Legal obligation |
| Improve our services | Legitimate interest |
| Send a newsletter (if you subscribe) | Consent |
4. Data Retention
We will retain your data for as long as necessary to fulfil the purpose for which it was collected:
- Enquiries: For the duration of the commercial relationship + 3 years
- Invoices: 7 years (tax obligation)
- Newsletter: Until you request to unsubscribe
5. Recipients
Your data may be shared with:
- Service providers (hosting, email marketing) under a data processing agreement
- Public authorities where there is a legal obligation
- We do not sell your data to third parties
Services integrated into this website:
- Formspree (forms)
- YouTube (videos)
- Google Maps (contact map)
6. International Transfers
Some of our service providers may be located outside Ecuador. In these cases, we ensure that they offer appropriate data protection safeguards.
7. Your Rights
You have the right to:
- ✅ Access: Learn what data we hold about you
- ✅ Rectification: Correct inaccurate data
- ✅ Erasure: Request deletion of your data
- ✅ Objection: Object to certain processing
- ✅ Portability: Receive your data in a structured format
- ✅ Restriction: Restrict the use of your data
How to exercise your rights
You can exercise your rights by emailing: info@kbasesorias.com
Please include:
- Your full name
- Copy of an identity document
- The right you wish to exercise
- Address for notifications
We will handle your request within the legal deadline applicable to the right you exercise.
8. Security
We implement technical and organisational measures to protect your data:
- Secure HTTPS connection
- Restricted access to personal data
- Backup systems
- Staff training
9. Minors
This website is not intended for people under 18. If you are a minor, do not provide personal data without permission from your parents or guardians.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through the website or by email.